The live chat is open for the following hours. Monday -Friday 08:00 – 21:00. Weekends 09:00 – 17:00. The friendly and experienced team of agents at O2 Mobile Live Chat are available to help you with any of your queries or concerns.

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We’ve now reopened Live Chat, but with fewer agents and reduced hours (8am - 8pm). You’ll only be able to use Live Chat when an agent is available. For queries, please take a look at our help pages , sign in to My O2 or if you’re a business customer, try My O2 Business .

Find solutions, set-up instructions, troubleshooting steps, and helpful tips specific to you. O2 Customer Service. You can chat with any O2 customer service executive live to solve your problem. They are very friendly and helpful people, simply initiate a chat box in the O2 website and there you go. No need to go through a detailed answering system unlike telephonic conversation.